中国电话营销,没有多少人问您好,如今打电话方便吗?

无需加好友免费技术支持

1、调研

在客户官网或社交网站上，掌握客户企业的现况、新品等，并寻找的负责人名字

2、销售话术

打电话前，先写出想要表达的信息，坚持练习。假如在网络上掌握客户企业的信息偏少，再准备一些问题，立即提出问题。

3、录音

录音的目的在于听电话后聊天说话情景，取其精华去其去其糟粕，不断提升与国外客户的对谈，提升碰到不一样情景后的适应力。

1、How are you doing today

效率不高，购置很有可能每天会收到很多sales call，假如客户回应，这种情况可能给客户回绝你的理由i am not doing well, i am quite busy now，have a lots problem to solve! and i am leaving office to take a breath (or i am have a meeting right now)... ,客户这样说难以谈，所以千万不要给客户抗拒的机遇。

2、Is it a good time to talk

买卖相对平等。针对有需求的企业，我们自己的手机能够给客户产生使用价值，因此打电话的时候不要感到内疚。最好是防止说这个文明礼貌得话，降低客户回绝我们自己的机遇。假如客户当时真的比较忙，他肯定会表述it is not a good time to talk，能让对方对你说时长是否适合(例如中国电话营销，没有多少人问 您好，如今打电话方便吗？ 基本上都会说你好，随后直入主题)

3、Not having a 20 second intro

你就应该在极短的时间清晰地表示自己。你是谁呀，你做什么，你来源于哪个公司，你的公司优点，你在这个行业上与谁合作了，你关键客户种类这些。好多人打电话很敷衍。打电话后，他们也会等候对方采购问题，另一方可能会说一些问题done，在你开始介绍你企业的优势以前，另一方对你的态度不够，因此打电话前应准备好具体内容，最好是在30秒准备好表述必须表达出来的信息。这类会话十分切合实际和高效率，能够把握另一方attention。

4、Ignore the highlight of value

5、Ignore the process design

在欠缺手机交流过程设计的时候，向客户详细介绍他的新产品的效果也是一般的。假如你生产制造一种新品，例如特别适合在国外营销推广，你能告知客户有一种更合适在国外推广商品，but it is not A,it is not B,（A和B和这两种商品参，能够吸引住客户的关注，等候客户提出问题，随后详细介绍品牌优势。

下列为例：

Gatekeeper：

1）Thanks for calling * company,how can i help you

2）Good morning, * office

Gatekeeper：

Whom would you like to speak to ?

We:

1)假如你提前知道你必须找谁

Hi,this is * (name) from *(company),can i speak to * (name) please?

2)也不知道该找谁

Hi,this is * (name) from *(company),i wish i knew whom i want to speak to ,but i dont ,i think i need a little big of help.please

Gatekeeper：

Ok,i would like to help,may i ask what this regarding/may i ask what is this call regarding/whats this in reference to ?

We: 销售话术参照

i am calling for the cooperation of * products,we are a Chinese supplier and we are worked with some US customers for 8 years with good reputation and trade records.

Can i talk to someone for purchasing ,or importing work? which person you think it is right one i should talk to ?

Ok,let me write down his/her name

And do you know his/hers email address , please ? you knew .sometimes people out of office . if that , i could write an email to his/her as well.

Much appreciate for your help!

You are so nice , thank you !

跟Gatekeeper语音通话标准：

1、be honest

I am calling because. am calling for am calling for sth.

2、serve a question back

假如在网上搜不上购置信息，能去Gatekeeper求助，不必仅仅解答问题，随后追随自己的问题，寻找获得更多的信息的办法。

下列为例：

A:Is it a sales call?

B:Yes,i am calling from China，we are factory of * products,may i knew ...

A:Sorry,i dont know that

B: Could you please connect me with the purchasing department ,please?(顺带问帮助，语句上用了两个please，表现出了十分希望别人的支持)

3、prepare a list of answer to question

准备好客户很有可能提的问题回答，提升通话音质

下列为例：

A : Hi,good morning ,i wonder if i can speak to Jack please?

B : he is not in office right now

A : do you know when he will back

B : he is attending some meeting in other cities,i dont know when he will back

A : ok ,look,this is * (name) from *(company), a Chinese company who produce * products,i am calling for the cooperation of *products..., is there anyone else in purchasing department you think i can speak to?

A : could you please let me knew his email address ?

B : sorry i dont know his email address.would you like to leave a voicemail message?

A : Well,i didnt contact him before. So i would like to call back again later. Thank you .

1.评论标准:keep it short and simple (温度控制在30-40秒)

2、get to the right point. 舍弃问好，比如hi ，how are you doing等

3.评论的关键所在具体内容？画完后坚持练习(例如the key point is not to introduce ourselves,but to ...,留言内容最好是与客户取得联系，需有使用价值)

4.如果你之前推送过电子邮箱，大家可以提示客户查验电子邮箱。如果你不清楚电子邮箱，你可以在信息中留有网址或电子邮件

下列为例子

Hello，JACK, this is *with *from China

I am calling for the possibility of cooperation for a new type of glove . it is called TPE glove,and it is made with new special material.

Super elasticity , and even stretchy vinyl glove .but lower cost!

Recently lots of US customers are inquiring for this .

If you have interest in learning more details,please contact me .my email address is **@**

Thank you .have a good day!

我们可以给客户做出什么贡献？

What is our value

build a rapport (建立联系) Prospect（未来展望）

1、supply chain(供应链管理)

2、Research